A major theme throughout the conference was the growing complexity and scrutiny of regulatory data requests. As data calls become more detailed and frequent, insurers are being pushed to strengthen internal processes for tracking, validating, and submitting accurate information across jurisdictions. Best practices emphasized by panelists included submitting data promptly and accurately, proactively clarifying parameters with the issuing authority, and being transparent about any errors. When issues arise in state-issued data calls, requesting a resubmission can help minimize follow-up scrutiny or potential consequences. Panelists also recommended maintaining a calendar of annual and quarterly data calls to get a head start on data collection and planning, and using visual boards, such as whiteboards or bulletin boards, to organize upcoming requirements and communicate workload to leadership. Strong communication, transparency, and documentation practices were consistently highlighted as essential to building and maintaining regulatory trust.

Another key takeaway was the industry’s increasing attention to climate resilience and the regulatory response to catastrophe risk. Resilience is no longer solely a policyholder concern—it is a regulatory and operational imperative that directly influences how insurers price, underwrite, and manage portfolios. In 2024 alone, the U.S. experienced 27 individual climate-related disasters, resulting in more than $200 billion in economic losses—a 36% increase over the last five years.

States are approaching the issue in varied but coordinated ways to reduce exposure and promote long-term market stability. Louisiana highlighted its Fortified Roof Program, which provides funds to help homeowners strengthen roofs against hurricane-force winds, reducing storm-related losses. Nevada discussed increasing wildfire risks near Lake Tahoe, where limited mitigation actions by homeowners have contributed to insurer nonrenewals. The Nevada Commissioner plans to address these gaps to help control potential wildfire losses and stabilize the market.

Technology’s expanding role in compliance and underwriting also sparked significant discussion, particularly the use of aerial imagery. With guidance now issued by 12 states in response to rising consumer complaints, insurers are being urged to ensure transparency and fairness in how aerial images inform decisions. The bulletins emphasize that imagery should be recent, consumers must be able to access and dispute it, and cosmetic issues should not influence underwriting outcomes. Since implementation, states have reported a decrease in related consumer complaints, reflecting a broader trend toward balancing innovation with responsible data practices and consumer protections.

Finally, conversations around adjuster consistency and the oversight of Managing General Agents (MGAs) and Delegated Underwriting Authority Enterprises (DUAEs) underscored the need for standardized performance metrics and strong accountability frameworks. As delegated authority arrangements grow, regulators are placing greater focus on visibility and control to ensure compliance remains strong across all functions.

The insights shared at the 2025 AICP Annual Conference reinforced what many in the industry already recognize—compliance is no longer a reactive requirement but a strategic driver of operational integrity and resilience. At AAIS, we continue to monitor these regulatory developments closely, helping Members as they anticipate change and strengthen their compliance frameworks through data-driven insights and collaborative engagement.

If you have questions about regulatory developments, data calls, or emerging compliance trends, AAIS is here to help. Our team is committed to supporting Members with timely insights, guidance, and resources to navigate an increasingly complex regulatory landscape. To continue the conversation or learn how AAIS can support your compliance initiatives, reach out to us at membership@AAISonline.com.

The post Evolving Insurance Compliance: Data, Regulation, and Climate Risk first appeared on AAIS.

Adoption Filings Present a Key Challenge for Insurance Companies

Adoption filings often involve changes to rates, coverages, or both—making accurate management critical. “They also touch many stakeholders at an insurance company,” Perr explained. “These include the regulatory team that needs to know what filings to prepare, the marketing group that needs to communicate with policyholders, the claims department that needs to track coverage changes, and the IT department that must program new rates.” Because each department depends on timely and accurate information, sequencing becomes essential. Missteps in coordination can lead to delayed implementations, potential fines, and reputational risk for insurers.

How Perr&Knight Supports AAIS Members in Managing Adoption Filings

Perr&Knight helps insurers manage adoption filings efficiently through a blend of consulting expertise and proprietary technology. “Our software provides customizable workflows tailored to each company’s business needs and bureau affiliations,” Perr said. Their platform manages the sequencing of regulatory actions, submissions, and notifications—ensuring all stakeholders receive the information they need, when they need it. All activities are documented and archived for easy retrieval and accountability. Built-in automation further enhances speed and precision, and Perr&Knight continues to invest in ongoing improvements to their software.

The Advantages of an Automated Approach

Many insurance companies rely on small compliance teams—sometimes just one person—to manage their bureau adoption process. Perr noted that this can create a single-point dependency risk: if a key team member leaves or is out for an extended period, their institutional knowledge can disappear with them. Perr&Knight’s automated solution eliminates that risk by driving workflows, tasks, and communications through a proven, structured framework. “Our software ensures the process doesn’t rely on one person,” Perr said. “It’s built on years of best practices to deliver consistency and reliability every time.”

About Perr&Knight

Perr&Knight’s consultants and proprietary software work hand in hand with clients and their internal teams. Solutions are tailored to each organization’s specific needs—whether they choose to license the software, engage consultants, or use a combination of both. “In every case, our focus is on delivering services with speed, precision, and value,” Perr shared.

Learn more at perrknight.com.

To view the full interview with Tim Perr, click on the video above.

The post Efficient Adoption Filings and Bureau Monitoring for Insurers first appeared on AAIS.

Why AI Is a Hot Topic Across the Insurance Industry
While predictive modeling has long been a part of insurance operations, the rise of advanced AI technologies, including generative models such as GPT, has created new possibilities. Habayeb shared, “Once we got into the world where GPT and generative happen, you now had non-technical people, non-actuaries, and business leaders, saying, ‘I want to build a model to do this thing.'” This democratization of AI technology has sparked growing interest in how AI can solve insurance’s unique challenges, especially in a low-margin, often manual environment. Aufenthie further emphasized AI’s mainstream rise, noting that as AI becomes more accessible, it signals a significant shift in its potential across the industry.

Regulatory Perspective of AI in the Insurance Industry
The growing role of AI in insurance has caught the attention of regulators. This can be proven by the NAIC Innovation Cybersecurity and Technology (H) Committee, which was created to address AI and its potential to transform the industry, Block explained. “Insurance is an industry that is sort of perfect for the use of technology,” she noted. Regulators are focused on ensuring AI is applied within existing frameworks, though the complexity of integrating emerging technologies with traditional regulations remains a key challenge.

Consumer-Facing Applications of AI in the Insurance Industry
Regulators are particularly concerned with AI’s consumer-facing applications, such as in underwriting, fraud detection, and claims processing. Block referenced surveys in the auto insurance sector, highlighting a significant gap between the intention to use AI and its actual implementation. “The numbers went from… 80-90% are thinking about using it… to 20% are actually using it,” she revealed. Despite this, areas like claims, fraud detection, and marketing are seeing more widespread AI adoption.

Biggest Hurdles That Insurers Face in Advancing Their AI Journeys
One of the largest obstacles for insurers, especially smaller carriers, is the reliance on third-party vendors for AI solutions. While large insurers may have the resources to build and tailor their own AI systems, smaller companies often lack the infrastructure to do so. Habayeb advised smaller carriers to manage relationships with external vendors to implement AI solutions effectively.

The AI Bulletin: Its Purpose and How It Hopes to Protect the Consumer
The AI Bulletin, passed about a year ago, serves as a crucial step toward regulating AI in the insurance industry. Block explained that the bulletin is not a statute but provides clarity on regulators’ expectations for AI use within the context of existing laws. “It aims to ensure that AI is used responsibly and transparently, focusing on protecting consumers,” she explained. The bulletin addresses concerns such as AI-driven pricing, ensuring fairness, and avoiding discriminatory practices in line with established regulations. However, Block noted that this is only the beginning. Future legislative efforts may further refine AI governance, particularly around third-party data and models.

Managing State-by-State Differences With AI Compliance
Habayeb explained that navigating AI regulations is complicated by the different approaches taken by individual states. “If a state establishes their AI risk management program in 2025, the degree to which you have robust testing, validation, and continuous monitoring of the high-risk things… might take a little bit more time,” he said. States like New York, Colorado, and California have already implemented their own policies that differ from the AI Bulletin’s guidelines, creating additional challenges for insurers trying to maintain compliance. Habayeb advised insurers to develop a consistent, repeatable structure for managing AI compliance, with a focus on the highest-risk use cases in 2025. “Have some consistent structure for knowing that it’s happening, proving that you evaluated its appropriateness, and that you’re keeping an eye on it,” he said.

NIST: Finding a Framework and Importance of Investing in AI Now for the Future
The NIST AI Risk Management Framework (AI RMF) offers a critical tool for companies seeking to ensure responsible AI use. While Habayeb noted that the framework is still evolving, he praised its structure as a valuable guide. He emphasized that insurance companies should start aligning AI governance with existing industry standards, such as actuarial practices.

Steps for Insurers to Align With the Bulletin’s Goals
To align with the AI Bulletin’s guidelines, Block emphasized that insurers must assemble the right team to build a practical governance structure. “You need all the people in the room to build a practical governance structure so that it makes sense,” she said. After the team is in place, insurers should focus on defining clear internal policies that outline the roles, responsibilities, and risk management strategies related to AI. Habayeb added that insurers should be ready to explain how their AI systems align with corporate policies and regulatory expectations. “You want to see those connected, right? How have you affected that policy?” he asked, reinforcing the need for transparency and clear communication with regulators.

To view the full webinar, click on the video above.

Questions? Please reach out to any of the featured speakers through the contact information below.

Chris Aufenthie
Director of Regulatory Filings, AAIS
chrisa@aaisonline.com

Anthony Habayeb
Co-Founder & CEO, Monitaur
anthony@monitaur.ai

Mary Block
Director of Insurance Regulation, Vermont Department of Financial Regulation
mary.block@vermont.gov

The post Webinar: Advancing AI in Insurance: Navigating Regulatory Trends first appeared on AAIS.

Defining Speed to Market

White defined “speed to market” as an insurer’s ability to introduce new products or services or make updates to products that already exist as quickly and efficiently as possible. Speed to market covers the entire product development lifecycle, beginning with product ideation, regulatory approvals, marketing and distribution, and finally, the ever-important need to deliver on customer engagement. “GhostDraft finds it critical for our customers and carriers to be first to market with product innovation by making sure that those products address emerging customer needs, especially when you look at the overriding context of being in a fast-paced environment and the need to have a significant competitive advantage,” White shared. “So, we work with insurers so that they can quickly adapt to those changing demands, but also position themselves to retain existing [customers] and attract new customers.” He clarified that speed to market is a continuous journey. “We like to work with our customers to ensure that they’re fostering an innovative culture, making sure that they can easily collaborate around their organizations, and continuously improving, adapting, and evolving so that they can stay ahead of the competition,” he said.

Speed to Market Challenges

One challenge White has noticed with carriers achieving speed to market is the use of legacy systems and legacy processes. “The ability to be adaptive and to try and integrate new and responsive technologies within those legacy environments is pretty important,” said White. “But it can be very complex and time-consuming.”

There are also challenges with streamlining the different processes that relate to collaboration within the product and product development environment. “There are lots of stakeholders involved when you think about how an insurance product is created and moved through its lifecycle,” White stated. “The ability to accurately and effectively collaborate and communicate amongst all of the different departments within a carrier organization is a really critical part of the process.”

In addition, White has seen a lot of organizations struggling to remain compliant with regulators. “We have so many new requirements that are being established within the customer base and the policyholder base, which makes things more complicated and makes remaining compliant a little tougher,” White explained. He touched upon competitive pressures being a challenge to carriers as well. “Once you realize that somebody else has put something into market and you decide it’s a business that you want to be in, you’ve got to compete both with those traditional competitors and the big increase in insurtech startups that we’re seeing in the marketplace today,” he said.

Balancing Speed and Compliance in Product Development

White acknowledged that speed is essential, but compliance is equally, if not more, critical. “There is no sense implementing the fastest technology if you can’t ensure that you can remain compliant,” he advised. “That means reviewing and updating processes that exist to ensure that you’re aligning the processes with new and emerging regulations that are coming from the industry.” To be able to quickly adapt and make changes rapidly, White suggested standardizing. “If you are standardizing, for example, with an AAIS product group, then that means you can take some of those decision points out of your processes,” he explained. “If you leverage something that’s already compliant, then all you’ve got to do after that is ensure that you’re staying on top of it and continuing to meet all of the different obligations you have from a compliance and a regulatory perspective.”

How GhostDraft Helps Drive Speed to Market

GhostDraft offers a few unique ways to drive speed to market. One way is what White refers to as “unburdening.” “We’re taking the burden away by making all of the changes that are required to remain compliant and remain consistent and remain competitive,” he shared. “I had a customer who, essentially, after implementing our solution, was able to move from the design phase to the development phase and through to the production process in just a couple of days, which would historically have taken them about three months to do.”

GhostDraft also utilizes migration to address speed to market. “We certainly see the inclusion of AI when it comes to being able to migrate a large body of content from one environment to another body of content,” White began. “At GhostDraft, we call it our document domain model. All of the data reference points and all of the business logic that is required to produce this form live in one area within the platform that’s managed and owned by businesspeople.”

A significant amount of data mapping needs to happen with a library of documents, according to White, and GhostDraft can help with managing that. GhostDraft allows a carrier to develop those documents only once while having the ability to move the entire domain to a new administrative system without changing any of the business rules or logic that is employed to generate that form.

To view the full webinar, click on the video above.

Questions? Please reach out to any of the featured speakers through the contact information below.

Laurence White

Executive Vice President of Sales – GhostDraft

laurence.white@ghostdraft.com

The post Webinar: From Concept to Customer: The Need for Speed to Market in Insurance first appeared on AAIS.